Red Squirrel Property Shop

Customer Reviews

I absolutely 100% recommend Red Squirrel if you are searching for your family home. From the first time we stepped into the house we wanted with Abi who showed us around, we have had fabulous communication and support. Ross was amazing in arranging further viewings, surveys and provided a great service all the way to agreeing a purchase between ourselves and the seller, which we did need lots of help with as first time buyers. I would happily and highly recommend this wonderful team. (Isle of Wight based). Rosie Viette Isle of Wight 29/07/2023
From start to finish all of the staff have been absolutely amazing. So professional, organised, well informed, caring, nothing is too much trouble. I must add that Matt was particularly helpful, making sure that everything was sent to us in a timely manner, answering questions almost immediately. I found the experience with Red Squirrel the best ever, moving home for my daughter has never been so easy!!! Trina Murton Isle of Wight 29/07/2023
We've rented properties through Red Squirrel for the last 8 months. I've found them to be professional and helpful.. Very upfront and open. The family run business is a pleasure to deal with. Raul Van Den Bok Isle of Wight 29/07/2023
We purchased a property through Red Squirrel. There were a lot of issues with the lower part of our chain, but Red Squirrel agents Liam and Adam were able to contact other Estate Agents and keep us updated with information. Towards Completion Abi kept us updated. Very impressed with the Welcome Box, especially the AO voucher, which will be used. Would recommend Red Squirrel to anyone wishing to sell a property on the Island. Pauline Lund Isle of Wight 29/07/2023
Red Squirrel have been brilliant throughout when assisting me with my house move. Take care of everything, easily approachable and nothing too much trouble. Highly recommend. ScouseBlade 77 Isle of WIght 15/04/2023
Recently we have moved our properties to RedSquirrel the move has been completed efficiently with the minimum of fuss, we would rate RedSquirrel with the full 5star rating Ron Pierce Newport, IOW 03/04/2023
I would like to express my thanks to Adam Cooke from the Newport office. I now have a full understanding of the home selling process in the UK thanks to his knowledge and the time that he took to explain each step. He answered all of my questions confidently and concisely (I had a lot). I feel educated enough to make a recommendation to my family based upon my conversation with him. Thank you! Helen Braithwaite Framingham, Massachusetts 10/02/2023
"My experience with red Squirrel has been excellent. The staff made me welcome and nothing was too much trouble. When phoning they were polite and friendly. It's nice to have good customer service. "Thank You" 🙂" Annette Dye Freshwater 23/12/2022
"Red Squirrel recently sold our business It was great to have a local family based team help us, They were friendly, professional, and made the whole process easier. Thank you to the team." Janice Ioannou 22/12/2022
"I purchased my flat through Red Squirrel, rented it out with them for 6 years and sold through them. I can confirm that Eileen and the rentals team are all lovely and extremely professional with any issues being speedily dealt with. Charlie and the sales team are equally as professional and I would not hesitate to recommend them for either your purchase/sale or letting needs." Mr P Fosbury West Sussex 02/12/2022
"We purchased our first property with Red Squirrel, Alex and Charlie made the process very easy, explaining everything so that we understood every part of the process, communication throughout was fantastic, would highly recommend Red Squirrel and will be using them in the future for our next home!" Mr I Fraser Isle Of Wight 17/11/2022
"First time buying a property, they listened to my needs, taking the time to answer all my questions and providing me with extra information on what I should be doing. Having the MIO app was also very helpful and gave me structure to each step I had taken on the purchasing journey. I would highly recommend Red Squirrel and will be using them again in the future!" Mr J Williams Newport 17/11/2022
“I have been renting with red squirrel for a year now and they have always been great and quick to respond to any issues I have had, I highly recommend them if you’re looking for a rental property x” Faye C Isle Of Wight 15/11/2022
I have been highly impressed with the Red Squirrel lettings department and its team from the outset. Everyone has been very friendly and extremely helpful and have always been very quick to respond to any questions that I had. The concept of being sent an online video viewing of the property prior to a physical viewing is a great idea, as many of the questions that you may have about the property are already answered prior to the viewing. Having been tenants of the Island's largest estate agency for the last ten years, where as tenants we felt that we were always treated as being second class citizens, Red Squirrel Property Shop have been a breath of fresh air and have made us feel very welcome as clients. I have no hesitation at all in recommending Red Squirrel lettings department and would like to say a big thank you to all of the team. P Swan Wootton 28/10/2022
Brilliant service went above and beyond, highly recommended K Adriaenssens Newport 26/10/2022
My mother was renting a flat with Red Squirrel before she passed away. They were such a nice bunch of people, always really understanding on the phone and tried to make the process of giving back the property as easy as possible. I'm not sure I said it to them directly, but I will here: it really makes such a big difference when you are dealing with compassionate and caring folk. Thank you very much. R Kalaji Shanklin 30/09/2022
I have been using Red Squirrel for the past 7 years for my rental properties, I find them helpful, responsive & honest. That's why I keep using them! A Starnes IOW 15/08/2022
Red Squirrel handled the re-letting of our flat. Their team were totally professional, responsive, friendly and couldn’t have been more helpful. I would have no hesitation in recommending them to other landlords. K Quatermass Seaview 10/08/2022
“Your dedication and creativity can only be matched with an unquenchable thirst for success. On this special, I want to congratulate all of you for yet another great year! Thank you for everything” Ms Miski Ryde 22/03/2022
"Red squirrel helped me to purchase my first property out in the Isle of Wight as I was relocating from the mainland. My experience with them was a real rollercoaster. It all worked out in the end. Rachel was excellent and did a great job. I thought on exchange day it wasn’t going to happen but she stepped in and saved the day. Thank you." Miss Ingall Cowes 01/02/2022
"Red Squirrel were so helpful and always available even while everything was so busy! Our offer was passed on quickly, and communication between the parties was always prompt. We completed within 2 months of putting in our offer, and Red Squirrel were really communicative throughout. On picking up the keys we also received a lovely moving in box full of snacks and drinks and other goodies - such a lovely finishing touch to a completely smooth process." Miss Heal Ventnor 27/01/2022
"Very interactive and supportive throughout the process of purchasing my parents property. Excellent communication." Mr Allchorn Newport 27/01/2022
"Red Squirrel Property Shop Ltd were fantastic from start to finish with the sale of my home, the whole team were professional, but friendly and kept me in the loop throughout the whole process. I high recommend and I wouldn't use anyone else." Miss O'Hanlon Newport 18/11/2021
"Decent staff and had an email about a property as soon as I registered with them and they even send the virtual tour to you via WhatsApp which saves you going to visit the property yourself." Mr Scannell IOW 19/10/2021
"Outstanding service from beginning to end of our sale. Great communications and kept us informed all the time. Chased up solicitors and buyers to keep things running smoothly." Mr Johnson Newport 03/09/2021
"Clarice at Red Squirrel was particularly helpful and the whole process was professionally handled throughout." Mr Povey Newport 03/09/2021
"Red squirrel estate agency provides an excellent service. We would like to thank them for unstressful time during the whole process of purchasing a new property in Newport. They have been very efficient, friendly, easy to communicate with, polite, straight forward; honestly providing all the information required with no much delay and taking good care of us. We would like to say a Special Thank You to Clarice who, we believe, is a true and a very good representative of Red Squirrel agency. She has provided capable assistance and support throughout. We have no problem in recommending this agency!" Miss Pobeglaya Newport 03/09/2021
"When we decided to use Red squirrel as they stood out to us, they were the only company to take the time and talk us though everything. Throughout the process they kept us updated regularly, excellent communication. Very professional too! We had a very difficult chain, they ensured to get regular updates! Highly recommend this family business, very friendly!" Miss Taylor East Cowes 21/08/2021
"Just had a conversation with Alex at Red Squirrel. By far the most helpful and knowledgeable estate agent I've ever talked to. I'd already told him I wasn't interested in the property I'd phoned about but he knew what I was looking for and spent ten minutes giving me the most advice I've yet received. He probably won't get a sale from me, I need to look in another area, but that didn't bother him. He was giving me the advice he knew I needed rather than trying to make a sale and I'm very grateful!" A.B IOW 19/04/2021
"Selling properties with Red squirrel is made easier with very professional approach, I have a good experience with Charlie to convey details between all parties involved in a time sensitive way. Charlie is down to earth with an honest conveying of all information required." Mr Diamond Newport 19/04/2021
"I am really impressed by Red Squirrel. My property was advertised for sale by them and finally I decided to rent it out. Everything was very professional, transparent and smooth. Red Squirrel fully manages the tenancy now. So far I can say only the best things about this agency. Highly recommended for the business." Mr Kaminski Shanklin 19/04/2021
One of the better letting agents on the island. I've heard good stories... B Gucci IOW 19/04/2021
I used red squirrel to sell my property and had 5 great offers within a couple of days of it being advertised. They are very friendly and were always keeping me updated with the process. They even helped me pick an amazing solicitor that made the process very easy. Highly recommended L Phillips Newport 19/04/2021
"Had a very good experience with Charlie and Clarice handling my property sale. Certainly provided a very proficient and efficient service and were on hand to assist with answering questions raised by the buyer promptly. Worked tirelessly in making the transaction as smooth as possible." Mr Elwin Porchfield 19/04/2021
"Always really quick to respond. Eileen was really helpful when I needed something, and things were dealt with straight away. A lot better than other agencies I've had in the past." Mr D Watt Sandown 19/04/2021
"The whole team were professional, courteous and helpful - many thanks to Alex, Clarice, Charlie and Beth for their help on both the rental and sale of our property." Mr Gray Cowes 19/04/2021
"Red Squirrel are a very responsive and professional business who have helped me greatly. Would definitely recommend property viewing with them" B Downer IOW 19/04/2021
"Red Squirrel manage my property with a high degree of professionalism and efficiency. I feel safe in the knowledge that they will look after my property and can highly recommend them. Thank you Eileen!" Mr I Lochner IOW 19/04/2021
"Eileen, Beth and Stuart really do care about their clients welfare. Despite being under unimaginable personal strain nothing was too much trouble. Highly recommended trust worthy property experts who are highly professional and treat their clients like human beings first, with genuine empathy and compassion." Mr N Marson Newport 19/04/2021
"Better late than never! Just wanted to note that Beth was really helpful. Followed up as promised and was very positive about my property search. Really tried to help and I give her a full 5 stars." Mr Mccabe IOW 19/04/2021
"Red squirrel were very very helpful throughout our house purchase they would reply quickly with answers to emails etc. We purchased throughout the pandemic so had issues surrounding rules and regs but everything was explained and all involved did the best they could to ease the situation. Thanks Red Squirrel good experience." Miss Brown Newport 19/04/2021
"Excellent letting agent. Very friendly and responsive with any questions or problems. Would highly recommend." Ms A Cogan IOW 19/04/2021
"I would like to thank Eileen and her letting team for a wonderful 4 year tenancy. Any time there was an issue it was dealt with professionally and efficiently, and nothing was too much trouble. All the staff are both personable and helpful, and you get the feeling that they genuinely care about their customers. To prospective landlords and tenants, I cannot recommend this company highly enough." Mr Gould Gurnard 19/04/2021
"We recently purchased our first home through Red Squirrel and they were a pleasure to work with. Alex and Charlie were great at quick and transparent communication. And they provided a friendly and professional customer service. We'd happily recommend them! Thanks again." Miss Eross Cowes 19/04/2021
"From the very first meeting, Charlie was friendly, honest and committed to helping us sell my Grandfather's property. Communication was excellent via phone and/or email, and they were very responsive. Each & every member of staff I spoke to was friendly & efficient ~ big shout out to Alex who was just brilliant and genuinely seemed to have our best interest in mind. Also Clarice and Karen, who were just lovely on the phone, and always responded positively to my calls. We are really happy with the service we received from Charlie and the team, and they will be our go-to Estate Agent from here on in. Thankyou Red Squirrel!" Mrs Wheeler Newport 19/04/2021
"We purchased our property through Red Squirrel while over on the island looking for a bungalow, and found them so helpful through out the purchase, we would recommend them." Mr B Lingley Brading 19/04/2021
"Charlie and the team sold our property in less than a week. They were very responsive and kept us updated throughout the process. Very professional and would definitely use again when the time comes. Thanks Guys." Mr Wheeler Newport 19/04/2021
"Very positive experience all round. We had not rented in the UK for a number of years, and the Red Squirrel Property Shop proved to be supported and helpful throughout our tenancy." Mr J. S East Cowes 19/04/2021
"We purchased a property through Red Squirrel, we found them to be proactive and they updated us frequently on progress. Although not directly engaged by us, we were very happy with their support." Mr Spraggs Gurnard 19/04/2021
"I can't thank Red squirrel enough and Charlie for all the help they have given me being a first time buyer, Honest and professional advice from start to finish and not pushy like other estate agents so made me feel comfortable straight away, would 100% recommend." Mr C Morris Ryde 19/04/2021