Red Squirrel Property Shop

Customer Reviews

“We bought our house through Red Squirrel. I always found the team very friendly and helpful to deal with. I had plenty of time to look around the property and to wander around by myself which I appreciated, and which helped me to get a feel for the house. Once our offer was accepted they kept us informed of the process and any concerns from the sellers were communicated to us promptly. I felt Red Squirrel made communication between seller and buyer straightforward and pleasant. The team came across as friendly, helpful and trustworthy, and I felt confident buying through them.” Mrs Lunn Newport 09/06/2022
“Your dedication and creativity can only be matched with an unquenchable thirst for success. On this special, I want to congratulate all of you for yet another great year! Thank you for everything” Ms Miski Ryde 22/03/2022
"Red squirrel helped me to purchase my first property out in the Isle of Wight as I was relocating from the mainland. My experience with them was a real rollercoaster. It all worked out in the end. Rachel was excellent and did a great job. I thought on exchange day it wasn’t going to happen but she stepped in and saved the day. Thank you." Miss Ingall Cowes 01/02/2022
"Red Squirrel acted for me on the sale of two properties in recent months - one with tenant in situ. Throughout the whole process they were amazingly communicative with everyone concerned. In particular they stayed in contact with the tenant and were respectful of the fact the property was their home (very important to me). Even when we encountered a couple of little hitches, Red Squirrel remained on task and solved issues quickly and efficiently. I would strongly recommend them particularly if you are selling or buying a property for the rental market." Miss Law Newport 01/02/2022
"Red Squirrel were so helpful and always available even while everything was so busy! Our offer was passed on quickly, and communication between the parties was always prompt. We completed within 2 months of putting in our offer, and Red Squirrel were really communicative throughout. On picking up the keys we also received a lovely moving in box full of snacks and drinks and other goodies - such a lovely finishing touch to a completely smooth process." Miss Heal Ventnor 27/01/2022
"Very interactive and supportive throughout the process of purchasing my parents property. Excellent communication." Mr Allchorn Newport 27/01/2022
"Red Squirrel Property Shop Ltd were fantastic from start to finish with the sale of my home, the whole team were professional, but friendly and kept me in the loop throughout the whole process. I high recommend and I wouldn't use anyone else." Miss O'Hanlon Newport 18/11/2021
"Decent staff and had an email about a property as soon as I registered with them and they even send the virtual tour to you via WhatsApp which saves you going to visit the property yourself." Mr Scannell IOW 19/10/2021
“Brilliant customer services, always contactable even in the most trying cases. Would recommend.” Mrs D Price Newport 29/09/2021
"Well what can I say about the team at Red Squirrel, absolutely top class. Clarice, Charlie, Alex and Liam have been outstanding from the very start of the purchase process. Times recently have been manic within the property market and agents have been run off their feet, but you would never have known this from the fantastic service we have received. Attentive, responsive always on hand and very professional. Thank you to you all from us both and we can't wait to start our new life on the beautiful Island. Sincerest thanks x" Mr & Mrs Horne Ryde 08/09/2021
“Red Squirrel have been fantastic from start to finish. Charlie was honest about our property from the moment he valued it and offered advice and information to help us begin our sale. Clarice has been brilliant all throughout the process, keeping us informed of any changes and general updates. Cannot fault these agents!” Miss Foad Cowes 03/09/2021
"Outstanding service from beginning to end of our sale. Great communications and kept us informed all the time. Chased up solicitors and buyers to keep things running smoothly." Mr Johnson Newport 03/09/2021
"Clarice at Red Squirrel was particularly helpful and the whole process was professionally handled throughout." Mr Povey Newport 03/09/2021
"Red squirrel estate agency provides an excellent service. We would like to thank them for unstressful time during the whole process of purchasing a new property in Newport. They have been very efficient, friendly, easy to communicate with, polite, straight forward; honestly providing all the information required with no much delay and taking good care of us. We would like to say a Special Thank You to Clarice who, we believe, is a true and a very good representative of Red Squirrel agency. She has provided capable assistance and support throughout. We have no problem in recommending this agency!" Miss Pobeglaya Newport 03/09/2021
"A Great hard working team that helped sell my property! Communication is key within this market and Red Squirrel kept me informed and updated me along the way. They upheld an Professional and contactable approach and helped made my house move transition go smoothly. Thankyou Red Squirrles!!!" Ms Newnham Newport 21/08/2021
"Our whole experience with selling our property through Red Squirrel has been totally stress-free. We’ve been informed every step of the way and had regular updates. Any concerns or issues we have had have been answered and chased up with the solicitors for us. I would definitely recommend them to anyone wanting to sell their property. Thank you to all the team." Mrs S Johnson Newport 21/08/2021
"When we decided to use Red squirrel as they stood out to us, they were the only company to take the time and talk us though everything. Throughout the process they kept us updated regularly, excellent communication. Very professional too! We had a very difficult chain, they ensured to get regular updates! Highly recommend this family business, very friendly!" Miss Taylor East Cowes 21/08/2021
"Red Squirrel are a very responsive and professional business who have helped me greatly. Would definitely recommend property viewing with them" B Downer IOW 19/04/2021
"Always really quick to respond. Eileen was really helpful when I needed something, and things were dealt with straight away. A lot better than other agencies I've had in the past." Mr D Watt Sandown 19/04/2021
"Charlie came to value my property, he has a wealth of valuable knowledge. Very honest and informative. Would highly recommend Red Squirrel." L Phipps Newport 19/04/2021
"Thank you Red Squirrel so much. Sold house within a week for full asking price and couldn’t have been more helpful and efficient in every aspect. Very impressive company made selling my house stress free! Can’t thank Charlie and the Red Squirrel team enough. Very much appreciated." D Burge Newport 19/04/2021
"As I was buying my first property I was told it would be the most stressful time of my life, and people where correct, untill I came across Red squirrel, they took all the stress from me and they couldn't be more helpful, they where very reliable and completely honest from the start, they made my whole experience of buying my first home an enjoyable one and completely stress free, I would recommend everyone to use them and I would definitely use them again in the future. I have to give a special thankyou to Charlie Panayi for all his hard work and great communication throughout, I could not believe how quick he got things done, from the moment I viewed the property to the moment I received the keys. I am a very happy customer, I'm not usually one to write reviews but I thought that this is the least I can do as I am so grateful for everything they have done for me. This is by far the best estate agents around so if you are looking to buy, sell or even rent a property then Red Squirrel are the team for you." Mr Burrows Newport 19/04/2021
"Great knowledge and really know what they are doing when it comes to property. Would highly recommend the Red Squirrel Team." Mr C Court IOW 19/04/2021
"Great helpful team, Good advice and fast at sourcing tenants and fixing any problems. With a network of contractors to address any issues if you are a landlord. Thoroughly recommend this friendly and efficient team." Mr T Merrell Southampton 19/04/2021
"Red Squirrel have been helping me manage my small property portfolio for several years now. Throughout that time I have found them to be friendly, pro-active and professional at all times. I hope to continue the relationship for many years to come." M Sewell Newport 19/04/2021
"Hello Charlie, Thanks again. The service I have received from Red Squirrel has been far better than the service provided by other estate agents on the island." Ian B IOW 19/04/2021
"I have been using Red Squirrel since 2016 to help me rent out my property. I was new to renting out when I approached Red Squirrel but they explained everything fully and made the process easy. They were recommended to me by a colleague who had also successfully rented out a property with them. They have continued to fully manage my property and I have every confidence that they inspect to a high standard to ensure everything is going ok for both me and the tenants. I like the fact that it is a family run business with a more personal touch. I have got to know the main members of the team well, all the staff are helpful and supportive of any requests or questions I have needed to ask. The service they offer covers all my needs and they have been able to offer help with property maintenance with recognised traders who do a fair and good standard of job in reasonable time. I feel my property is well looked after and the service is professional and very experienced. I happily recommend Red Squirrel Property to people interested in sales or renting services and I can do this with the confidence they will offer the same outstanding service." Miss V Savage Newport 19/04/2021
"Red Squirrel manage my property with a high degree of professionalism and efficiency. I feel safe in the knowledge that they will look after my property and can highly recommend them. Thank you Eileen!" Mr I Lochner IOW 19/04/2021
Thank you so much to Eileen and the team for making the making the process easy. Nothing has been too much trouble and every question asked has been answered swiftly and comprehensively. Being new to the rental market, Red Squirrel have made the process straight-forward and efficient. Mr Burns Sandown 19/04/2021
"Eileen, Beth and Stuart really do care about their clients welfare. Despite being under unimaginable personal strain nothing was too much trouble. Highly recommended trust worthy property experts who are highly professional and treat their clients like human beings first, with genuine empathy and compassion." Mr N Marson Newport 19/04/2021
"The whole team were professional, courteous and helpful - many thanks to Alex, Clarice, Charlie and Beth for their help on both the rental and sale of our property." Mr Gray Cowes 19/04/2021
I am in the process of securing my first property and I can not express how impressed I am with the friendly kind service and assistance provided by Red Squirrel Property Shop Newport. I have been in constant contact, in particular with an agent named Clarice. She has been incredible. Answering all my questions and keeping me updated throughout the entire process. Until the keys are in my hands, I won't believe all this is really happening, but with the service and kindness of Clarice and her colleagues, this process couldn't have gone any smoother. Thanks so much guys. R Framptom Newport 19/04/2021
I've been delighted with Red Squirrel managing my rental property. They're very professional, reliable and keep me well informed. I would definitely recommend them. G Jackson Cowes 19/04/2021
"I’ve been really impressed by Red Squirrel so I would like to thank Eileen and her letting team for a wonderful 6 year tenancy. Any time there was an issue it was dealt with professionally and efficiently, and nothing was too much trouble. All the staff are approachable and helpful, and you get the feeling that they genuinely care about their customers. To prospective landlords and tenants, I cannot recommend this company highly enough. Thank you Red Squirrel, thank you Eileen, Beth, Charlie, everyone! You guys are the best!" Miss Slivneanu Ryde 19/04/2021
"I used to have all sorts of problems letting several properties, but since I engaged Red Squirrel to handle matters I no longer have any of the worries and they handle a very awkward tenant on my behalf. In my view the best letting agency on the Island." Mr Hector IOW 19/04/2021
"I am really impressed by Red Squirrel. My property was advertised for sale by them and finally I decided to rent it out. Everything was very professional, transparent and smooth. Red Squirrel fully manages the tenancy now. So far I can say only the best things about this agency. Highly recommended for the business." Mr Kaminski Shanklin 19/04/2021
"Selling properties with Red squirrel is made easier with very professional approach, I have a good experience with Charlie to convey details between all parties involved in a time sensitive way. Charlie is down to earth with an honest conveying of all information required." Mr Diamond Newport 19/04/2021
"Had a very good experience with Charlie and Clarice handling my property sale. Certainly provided a very proficient and efficient service and were on hand to assist with answering questions raised by the buyer promptly. Worked tirelessly in making the transaction as smooth as possible." Mr Elwin Porchfield 19/04/2021
"Just had a conversation with Alex at Red Squirrel. By far the most helpful and knowledgeable estate agent I've ever talked to. I'd already told him I wasn't interested in the property I'd phoned about but he knew what I was looking for and spent ten minutes giving me the most advice I've yet received. He probably won't get a sale from me, I need to look in another area, but that didn't bother him. He was giving me the advice he knew I needed rather than trying to make a sale and I'm very grateful!" A.B IOW 19/04/2021
"We purchased a property through Red Squirrel, we found them to be proactive and they updated us frequently on progress. Although not directly engaged by us, we were very happy with their support." Mr Spraggs Gurnard 19/04/2021
"Better late than never! Just wanted to note that Beth was really helpful. Followed up as promised and was very positive about my property search. Really tried to help and I give her a full 5 stars." Mr Mccabe IOW 19/04/2021
"Very positive experience all round. We had not rented in the UK for a number of years, and the Red Squirrel Property Shop proved to be supported and helpful throughout our tenancy." Mr J. S East Cowes 19/04/2021
"Charlie and the team sold our property in less than a week. They were very responsive and kept us updated throughout the process. Very professional and would definitely use again when the time comes. Thanks Guys." Mr Wheeler Newport 19/04/2021
"We purchased our property through Red Squirrel while over on the island looking for a bungalow, and found them so helpful through out the purchase, we would recommend them." Mr B Lingley Brading 19/04/2021
"From the very first meeting, Charlie was friendly, honest and committed to helping us sell my Grandfather's property. Communication was excellent via phone and/or email, and they were very responsive. Each & every member of staff I spoke to was friendly & efficient ~ big shout out to Alex who was just brilliant and genuinely seemed to have our best interest in mind. Also Clarice and Karen, who were just lovely on the phone, and always responded positively to my calls. We are really happy with the service we received from Charlie and the team, and they will be our go-to Estate Agent from here on in. Thankyou Red Squirrel!" Mrs Wheeler Newport 19/04/2021
"We recently purchased our first home through Red Squirrel and they were a pleasure to work with. Alex and Charlie were great at quick and transparent communication. And they provided a friendly and professional customer service. We'd happily recommend them! Thanks again." Miss Eross Cowes 19/04/2021
"I would like to thank Eileen and her letting team for a wonderful 4 year tenancy. Any time there was an issue it was dealt with professionally and efficiently, and nothing was too much trouble. All the staff are both personable and helpful, and you get the feeling that they genuinely care about their customers. To prospective landlords and tenants, I cannot recommend this company highly enough." Mr Gould Gurnard 19/04/2021
"Excellent letting agent. Very friendly and responsive with any questions or problems. Would highly recommend." Ms A Cogan IOW 19/04/2021
"Red squirrel were very very helpful throughout our house purchase they would reply quickly with answers to emails etc. We purchased throughout the pandemic so had issues surrounding rules and regs but everything was explained and all involved did the best they could to ease the situation. Thanks Red Squirrel good experience." Miss Brown Newport 19/04/2021
"I can't thank Red squirrel enough and Charlie for all the help they have given me being a first time buyer, Honest and professional advice from start to finish and not pushy like other estate agents so made me feel comfortable straight away, would 100% recommend." Mr C Morris Ryde 19/04/2021